The Do’s and the Don’ts
Communication is at the core of every business. Body language can be a powerful communication tool. It is just as important as verbal communication. Sometimes gestures and posture speaks louder than words. The non-verbal cues help to convey the emotions and feelings behind the words. It is important to pay attention to body language so that the message is accurately interpreted. Proper communication can help to create a better working environment and foster better relationships.
Let’s decode the various types of body language used in business communication from Cafe Converse, the top spoken Business English institute in Delhi
Gestures matter
Gestures can be used to show confidence and respect convey empathy and create a sense of camaraderie in the workplace. For example, a simple handshake, a nod of the head, or a pat on the back can help to build strong relationships between colleagues and create a sense of trust. They can also be used to show support during difficult times or to show gratitude for a job well done. However, too many gestures can be distracting. So, one must strike a balance between too many and too few.
Eye Contact
It’s often said that the eye represents “the window of the soul”. Eyes don’t lie. Eye contact builds trust and encourages collaboration and mutual understanding between people. It also helps to show that a person is engaged and paying attention. It is a key element in effective communication and helps to create a positive work environment. For instance, during meetings, establishing eye contact with each team member helps to indicate that everyone’s opinion is appreciated and valued.
A Genuine Smile
A genuine smile not only elevates your mood but also makes you seem more approachable. It conveys kindness, openness, and trustworthiness, which can help to create a positive work environment and foster better relationships among teammates. It also boosts morale and helps to make employees feel more comfortable and confident in their work. For instance, when meeting with a customer, a genuine smile can make them feel welcomed and appreciated, which could lead to a better business relationship.
Right Posture
Posture has an effect on how people perceive each other and how they interact. Poor posture like slouching can give off an impression of a lack of confidence. In contrast, good posture like sitting straight with your head held high can convey an image of strength and competence. Good posture also gives people an extra boost of energy and focus, which can make them more productive.
Facial expressions
Facial expressions can convey a range of emotions, from confidence and enthusiasm to disappointment and frustration. They can also be used to show support and understanding, which helps to build strong relationships with colleagues. For instance, a smile or nod of acknowledgement can help to create a feeling of mutual respect, while a frown can indicate a lack of understanding or disagreement.
Avoid Physical Obstructions
Physical obstructions can create a feeling of disconnection from the team, which can lead to individual members feeling isolated and demotivated. For instance, avoid crossing your arms or legs when talking to someone, as this creates an invisible barrier that could reduce the effectiveness of communication.
Speak Confidently
Do not seem low in confidence while speaking in English during any official speech, presentation, or business discussion. Stumbling and fumbling while speaking indicates one is low in confidence and does not have faith in his/her English communication abilities. So, speak slowly and fluently so that you look confident and convey to others that you make sense while you speak on any topic and you have complete command over things that you are saying.
Now that you have read about the importance of body language in the workplace, be mindful of how you present yourself.
Ms Sonu Goel is a professionally acclaimed certified ESL trainer from the British Council having 15 years of strong background for teaching the English language in both online and physical classes. She is dedicated to teaching of English in an interactive and practical way, whereby learners feel enriched with knowledge and experience the language hands-on. She uses creative ideas and aids to let the learning happen as organically and efficiently as possible. Ms Goel has travelled to various European countries and experienced an array of cultures and linguistic skills for the English language.
To learn more about Sonu Goel please visit : https://cafeconverse.com/best-english-tutor-coach-teacher-sonu-goel.html
